Billy Beane wasn’t bonkers….

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As I mentioned in a previous post, I popped over to the States to visit Datakey a few weeks ago, and in a little bit of downtime, we headed out to watch a bit of baseball. (Or “the ball game” as the locals called it.) Now, I watch my fair share of sports (I’m a big Liverpool fan), and I’ve…

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Two hyper kids on the way to Portugal

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Self-service is everywhere now, from the tills at Tesco to the gates at Gatwick. And for the most part, it’s made our lives easier, and it’s made completing tasks quicker. But this summer I was reminded of its limitations. We were heading off to Lisbon for a family break, and although I’d checked in online, I still had to use…

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A leaf out of an audiobook?

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I’m currently reading a fantastic business book called “They Ask, You Answer”. (I say ‘reading’, I’m actually listening to it – Audible helps me consume so many more books!) The premise of the book is pretty simple: what questions do the prospective users of your product or service have, and can they find the answers to them? The author’s idea…

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